One way
Enter pickup, destination, date and time.
Frequently Asked Questions
The practical details, before you travel.
Find concise answers about bookings, returns, airport pickups, payments, vehicles, waiting and customer care.
BookingRoute to confirmation
Airport travelFlight detail and Meet & Greet
Vehicle choiceCapacity and availability
Start with the journey you need.
Enter your journey details to see available vehicles and the price for your trip. For anything outside the standard flow, send the team an enquiry.
Return
Add the return date and time so both legs stay together.
Hourly
Choose a duration when the itinerary is flexible.
Multi-stop enquiry
Send the ordered itinerary to the team for a quote.
Why Savoy Executive
Useful answers before you book.
Choose the journey type
Book one way, return or by the hour.
See the price first
Review the full total before secure payment.
Airport information
Add flight details when arranging an airport pickup.
Customer Care
Contact the team when you need help with a journey.
Topics
Use the service pages for more detailed, journey-specific information.
BookingPricingAirport pickupsMeet & GreetWaitingReturnsHourly hireVehiclesPaymentsEnquiries
Representative fleet
Choose the class that fits.
Representative vehicles are shown; a specific make or model is not guaranteed.
Essential
Volkswagen ID.7 or equivalent
- Up to 3 passengers
- 2 standard check-in bags
ExecutiveFlagship
Mercedes-Benz E-Class or equivalent
- Up to 3 passengers
- 2 standard check-in bags
Group XL
Mercedes-Benz V-Class or equivalent
- Up to 8 passengers
- 6 standard check-in bags
Vehicle makes and models are representative and supplied on an “or equivalent” basis. Enter your journey to see current availability and price.
Common questions
Before you book.
For a requirement not covered here, contact our team.
How do I make a booking?
Choose One way, Return or By the hour, enter the requested journey details, select an available class and review the total before payment.
Can I book a return journey?
Yes. Choose Return and enter the return date and time. The outbound and return details stay together through vehicle selection, review and payment.
Does Savoy automatically track my flight?
No. Savoy records the flight number for pickup preparation, but automated live-flight tracking is not part of the current service.
How do I pay?
Review the Journey price, VAT and Total before secure card payment; contact Customer Care with receipt questions.
Can I request a specific vehicle model?
No. Choose from Savoy Saloon, Savoy XL, Savoy Executive, Savoy MPV8 and Savoy First. Makes and models are representative and supplied on an “or equivalent” basis.
How much airport waiting is included?
Airport pickups include 60 minutes from actual flight landing. Contact Customer Care before travel if you expect to need more time.
How do I change or cancel a booking?
Contact Savoy Executive with the booking details. The confirmed rule is a full refund when cancellation is made at least 24 hours before pickup; other situations remain subject to the approved final policy.
How do I get customer support or report lost property?
Use Customer Care or the Contact page. Include the booking reference where available, but never send card details or identity documents.
Plan the journey with Savoy Executive.
Use the booking form for a journey price or contact the team for a requirement that needs planning.